Returns & RMA Process
Return Merchandise Authorization for BAPI products
RMA Process
1
Contact Support
Reach out to our support team
2
Receive RMA Number
Get authorization within 24 hours
3
Ship Product
Return with RMA number on package
4
Resolution
Repair, replacement, or credit
Return Requirements
All returns must have an RMA number before shipping
Products must be returned within 30 days of RMA authorization
Include a copy of the original invoice with returned products
Write RMA number clearly on outside of shipping box
Important Information
Customer is responsible for return shipping costs unless product is defective under warranty. Contact our support team before returning any products.
Ready to Start?
Contact our support team to begin the return process